Page 605 - 8. SINF VIP TÜM DERSLER SORU BANKASI - EDİTÖR YAYINLARI

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ON THE PHONE UNIT 4 - TEST 3
1. Richard: Hello, madam� Richard is speaking� 3. People used different ways of communication
I’m calling you from Paradise Hotel’s customer throughout history� One of those ways is telephones�
services� I see that you changed your reservation With the help of technology, telephones change a lot�
dates, but you didn’t pay for the extra days� You Its latest version is now smartphones� They make our
need to pay $300 more� lives easier and more fun� We can get in touch with
Hannah: Oh really? The website didn’t show me people, find our way in the traffic, learn new recipes,
anything about the extra days� improve our foreign languages, share something
on social media, buy something online and so on�
Richard: There maybe a problem with your However, smartphones have some negative effects
Internet connection� on people� For example, people may spend a lot
Hannah: Yeah, you can be right� What should I do? of time with their smartphones, so
EDİTÖR YAYINLARI
they ignore their responsibilities
Richard: Please, call 9513784162 for customer and don’t prefer face to face
services and dial number 256� They will help you� communication� They may be

Hannah: Okay� Thank you� addicted to their smartphones�
Everybody should be more careful
According to the conversation above, which about the usage of smartphones�
option is correct?
According to the text above, smartphones
A) Hannah wants to cancel the reservation she ................................... .
made at Paradise Hotel�
A) have only advantages and they’re very useful
B) Richard calls Hannah to inform her about devices for people
confirming her reservation as soon as B) provide people many opportunities, but they
possible� have some disadvantages

C) Hannah phones the customer services of C) have both pros and cons, but their cons are
Paradise Hotel to learn about her bill� much more than their pros

D) Richard and Hannah talk on the phone about D) are the devices that have only disadvantages,
how much she need to pay more for the extra so they are harmful
days�
4. Morgan: Hello� It is Morgan� Could you put me
2. Audrey: There are different ways of through to Mr� Bentley?
communication� Using social networks is one Secretary: Hi, sir� Can you please hang on a
of the most popular methods to communicate minute and let me check if he is in?
in today’s world� I like using them, too but not Morgan: Yes, of course�
often� However, I usually prefer phoning my Secretary: (After a while) I’m sorry, sir but he has
family members and my friends� Sometimes, I gone out� Would you like to leave a message?
send emails to my teachers and my classmates Morgan: Yes, please� Could you please ask him to
when I want to share photos and homework� But call me back as soon as possible?
I don’t like old-fashioned communication ways
like letters or postcards at all� Secretary: Alright� I beg your pardon? ����������������
Morgan: Sure� This is Morgan and he knows how
According to the passage above, Audrey to contact with me�
......................................... .
Find the question that is appropriate for the
A) uses only one communication way to keep in blank.
touch with other people
A) Could you please repeat your name and tell
B) prefers making phone calls more than using me your phone number?
social networks B) Can you tell me when he will be here for job

C) enjoys writing letters or postcards for interview?
communication at least C) Could you tell him that we will have an urgent
D) thinks sending emails is the most useful meeting at five p�m�?
communication way for students D) Is there anything else that I can do for you, sir?