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5.

People have used various communication tools in
the past� Chinese soldiers used smoke signals to
warn their commanders against possible dangers
in 1800 BC�

Abbasids used messenger birds to send and
get news from distant places in 1150�

EDİTÖR YAYINLARI

Around the 1790s, telegraph was invented by
Samuel Morse and people communicated with
each other easily via the Morse Alphabet�

In 1876, Graham Bell changed everything
in the communication world by his invention
of the telephone� With this invention,
communication became much faster and
easier�

Which of the following is correct according to the information?

A) People didn’t have any communication tools in the 19th century BC�
B) People used messenger birds as the first communication tool in history�
C) Before the 1790s, the communication became widespread in the world�

D) Thanks to the invention of telephone, people could contact with each other easily�

Çıkmış Soru
6. You work at the call center of a company�
You are talking to a customer on the phone� He has a problem with the device that he bought�

According to the information above, what should you say to the customer to learn more about his
problem?

A) We will call you back when we solve your problem�
B) Please call us if you have a problem again�
C) Please give me some details about the problem�
606 D) We’ll solve your problem as soon as possible�